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Patients & Visitors

West Anaheim Medical Center has built a reputation for patient focused and physician driven management. Pioneers in their fields, WAMC is committed to its communities, providing primary care to children and families, chronic care to seniors, and a range of rehabilitation services, occupational and environmental health programs, as well as health promotion, disease prevention and home care services.

Patient Safety

WAMC is committed to excellence. A very important part of that excellence is our commitment to your safety. Patients who are more involved with their care in the hospital tend to do better and stay safer. By working together with physicians, nurses and other hospital staff, you can lower your risk of injury and make your hospital stay as safe as possible. This hospital recognizes that patients, staff, and visitors have the right to a safe environment. Therefore, we are committed to a proactive approach to identifying and reducing medical errors by engaging all areas of the organization in a comprehensive, hospital-wide program with a goal of zero preventable harm.

Click Here For Updated Visitor Requirements

The Joint Commission’s Public Notice Regarding Safety & Quality of Care

A patient of West Anaheim Medical Center has the right to express to any staff member, the Patient Advocate or a state agency, at any time, and without retaliation, a complaint or a grievance concerning care and treatment while in the hospital. Concerns about patient service or comfort should be directed to:

The Chief Nursing Officer: 714-229-4023

If concerns cannot be resolved through the hospital, a patient, family member, community representative or employee of West Anaheim Medical Center has the right to notify Joint Commission regarding the quality of care provided, safety of care provided, or safety of the environment in which care is provided. Anyone believing that he or she has pertinent and valid information about such matters may notify Joint Commission via any of the following methods:

Phone: 1-800-994-6610 Fax: 1-630-792-5636 Email: complaint@jointcommission.org

Patient Privacy/HIPAA

WAMC follows the privacy requirements set forth by the federal government under the Health Insurance Portability and Accountability Act (HIPAA) as well as state law. For more detailed information about our privacy practices and compliance efforts, please read our Privacy Policy.